Fair to ask
The questions people ask before they trust us with a copy of everything. If yours isn't here, the help center goes into more detail — and you can always just write to us.
Those keep your files live and instantly openable, and you pay for that every month. ColdStorage is for files you want kept but rarely open, so it costs a lot less — and your files are encrypted with a key only you hold, so we can't read them.
No. They're encrypted on your Mac before they upload, with a key only you hold. We never get the key, so we can't open them.
Cheaper than keeping the same files live: 2 TB is $36.99 a year here, against roughly $100 to $120 on Google One, Dropbox or iCloud+. Not cheaper than running storage infrastructure yourself, which is genuinely less if you want to operate it — and if you've got a lot of terabytes sitting on one computer, an unlimited backup plan may come out lower. What this is built for is keeping files you rarely open, at a fair price, without you having to run anything.
Yes — 25 GB free, forever, no card.
Each month you can pull back 1 GB for free. Beyond that, you pay only what it costs us to move the data, and you always see the amount before you agree.
Anytime. You can export your whole archive and take it elsewhere — nothing's locked in.
Try it with 25 GB free
No card, and nothing to cancel if it's not for you.